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Our Remote Dog Training Collection

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Frequently Asked Questions

Q1: Is the stimulation safe for my dog?

A: While the stimulation is unpleasant, it is harmless to your dog. Electronic training devices require interaction and training from the owner to achieve desired results.

For EP-380R model, we have set static stimulation at Level 1 to be extremely mild so that it can be used on sensitive healthy dogs. Level 99 will be a lot stronger compared to Level 1 so that it  can also be used on stubborn healthy dogs.

Q2: How old does a dog have to be before using the remote training system?

A: Your dog should be at least 6 months old and in healthy conditions. Your dog should be able to learn basic obedience commands such as “Sit” or “Stay”.

Q3:  Once my dog is trained and has been obeying my commands, will my dog have to continue to wear the collar receiver?

A: Your dog may need to wear the collar receiver from time to time for reinforcement.

Q4: Is the collar receiver waterproof?

A: Yes. The collar receiver is heavy duty and completely waterproof and submersible, specially designed to be worn outdoors day after day without problems.

Q5: Can I use the remote training system on aggressive dogs?

A: We do not recommend any of our products to be used on aggressive dogs. We recommend you to consult your local veterinarian or professional trainer to determine if your dog might be aggressive.

Q6: What do I do if my dog’s neck becomes red and irritated?

A: This condition is due to the contact points irritating the skin. Discontinue use of the collar receiver for a few days. If the condition persists beyond 48 hours, consult your local veterinarian. Once the skin returns to normal, replace collar receiver and monitor the skin condition closely.

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